Set up in 1984 AE Smith Autos has a team of two technicians and one office worker (Andy’s wife, Jeanette), and provides high quality servicing and repairs to private and fleet customers.
Fully committed to training up the next generation of technicians, Andy has taken on apprentice James Drew, who has been with the business for seven months and has made such a promising start on his training programme that it has been compressed by the college from three years to two, allowing him to make faster progress in his chosen career.
Andy has recently invested in new hardware and the Autowork Online system, which is enabling the business to keep effective records more easily, and is also making VRM look-up, and accessing technical data, much simpler.
Having recently opted to move to Motex as its chosen supplier, AE Smith Autos is also using the system to simplify its parts ordering with the company.
“We believe in investing in people and equipment so that we can offer everything that the big operators can. We have all the latest diagnostic equipment in the workshop and this latest investment in office systems brings us bang up to date so that we can continue to combine efficiency with quality, value and the level of personal service that our customers prefer.”